GPCR
Frequently Asked Questions
1. How long will the repair take?
The duration of repairs depends on the nature of the issue. Simple problems might be resolved within a few hours, while more complex issues could take a day or two. We’ll provide an estimated timeline once we diagnose the problem.
2. What types of computer issues do you handle?
We address a wide range of issues including hardware failures, software problems, virus and malware infections, network connectivity issues, and operating system errors. If you’re unsure about your problem, feel free to contact us for a preliminary diagnosis.
3. Do I need to back up my data before the repair?
It’s always a good idea to back up your data before any repair, as there’s a slight risk of data loss during the process. If you need assistance with backing up your data, we can offer support.
7. Do you offer emergency or same-day service?*
Yes, we offer emergency and same-day services for urgent issues, subject to availability. Please contact us directly to inquire about these services and their availability.
1. How do I schedule an appointment?
You can schedule an appointment by calling us directly, using our online booking system, or emailing us with your preferred time and details of the issue. We’ll confirm the appointment and provide any additional instructions.
2. What should I do to prepare for your visit?
Ensure that the computer is accessible and that you have any necessary passwords or access information ready. If there are specific symptoms or error messages, be prepared to provide details about them.
3. What are your payment options?
We accept various payment methods including credit/debit cards, and electronic transfers (e.g. Paypal, Zelle, Cash App). Payment details will be discussed and agreed upon before the repair begins.
4. Are your services covered under warranty?
Our repairs come with a warranty for the work performed and any parts replaced. This warranty covers any issues directly related to the repair. If you experience problems after the repair, please contact us so we can address them promptly.
1. What does the website design process involve?
Our website design process begins with an initial consultation to understand your business needs and goals. We then create a customized design proposal that includes layout options, color schemes, and other design elements that align with your brand. After your approval, our team will build the website, integrate content, and perform thorough testing to ensure optimal functionality across all devices. Finally, we launch your website and offer ongoing support and maintenance options.
2. What is included in the website design service?
Our service includes a fully responsive website design, content integration, basic SEO setup, and initial testing to ensure your site functions smoothly on all devices. Additionally, we provide guidance on content creation and offer support for any questions you may have throughout the process.
3. How much does it cost to get started?
To begin the website design process, a deposit of $600.00 is required. This deposit secures your spot in our design queue and covers the initial consultation, design proposal, and project planning stages. The remaining balance will be due upon completion of the project, after you are fully satisfied with the final design.
4. How long does it take to complete a website design?
The timeline for website design varies depending on the complexity of the project and the specific needs of your business. On average, most websites are completed within 4-6 weeks. We work diligently to meet your deadlines and will keep you informed of progress throughout the process.
5. Will I be able to update my website on my own?
Yes, we design our websites with user-friendly content management systems (CMS) that allow you to easily make updates and changes to your content. We also provide training on how to use the CMS, so you feel confident managing your website.
6. Do you offer ongoing support after the website is launched?
Absolutely! We offer a range of ongoing support and maintenance plans to ensure your website continues to perform at its best. Whether you need updates, troubleshooting, or additional features, our team is here to help.
7. Can you help with content creation and SEO?
Yes, we offer content creation and SEO services to enhance your website's visibility and effectiveness. Our team can help you develop engaging, SEO-optimized content that attracts and retains your target audience.
8. What if I need additional features or pages added after the website is launched?
We are happy to help you expand your website as your business grows. Additional features and pages can be added to your site at any time for an additional fee. Simply contact us to discuss your needs, and we’ll provide a quote and timeline for the work.